Terms & Conditions/ Privacy Policy

Use of this website is at the viewers discretion and Oak Grove Alpacas advises viewers to consider if any information contained within this website is relevant to their circumstances before acting on the information.

We accept no responsibility for loss or damage to viewers, their businesses, family or their livestock if they choose to follow advice offered on this website.

Who we are

Oak Grove Alpacas is dedicated to breeding for ultrafine and stay fine fleeced huacaya alpacas. We are committed to maintaining the trust and confidence of visitors to our web site. Oak Grove Alpacas does not sell, rent or trade email lists with other companies and businesses for marketing purposes. Never - end of story.

But if you want more detail about how we treat your personal information then please read our Privacy Policy in full, we’ve provided lots of detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

Types of data we collect

Website Cookies

Cookies are used to monitor web page visitor activity – see our detailed cookie policy below.

Stat Counter Analytics

When someone visits www.oakgrove.com.au we use a third party service, StatCounter, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow StatCounter to make, any attempt to find out the identities of those visiting our website.

Mailing Lists

As part of the purchase process for our eBook, we collect personal information. We use that information for a couple of reasons: to tell you about things you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don't rent or trade email lists with other organisations and businesses.

Third Parties

We don't share your information with any third party organisations, groups, or individuals.


Purchase and download of our Starting in Alpacas ebook is handled by ECWID shopping cart and you can view their privacy policy here https://www.ecwid.com/privacy-policy

We store your details provided to us for the purchase on the Ecwid database and within PayPal if you used that method of payment - we do not see your credit card details. You can view PayPal’s privacy policy here  https://www.paypal.com/au/webapps/mpp/ua/privacy-full

You cannot be subscribed by a 3rd party as Mail Chimp security requires you to respond to an email to confirm you are the one subscribing. This feature can slow down the subscription process but is in place for your personal email security.

Access to your personal information

You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer Julie McClen at julie@oakgrove.com.au

Changes to this Privacy Notice

This Privacy Policy was written on 24th May 2018. It will be updated as required to comply with Australian & GDPR Privacy Laws.

Terms & Conditions - Starting in Alpacas eBook

The information provided in our eBook is based on our own experiences owning and breeding alpacas since 2001 and is offered in good faith. We advise the reader to consider if the information contained in the eBook is relevant to their situation.

We accept no responsibility for loss or damage to viewers, their businesses, family or their livestock if they choose to follow advice offered in the eBook.

What are cookies?

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies.

How we use cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The cookies we set

Email newsletters related cookies

This site offers product sales and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you. We use Stat Counter for our web site analytics which tracks IP addresses and we cannot identify the person behind the IP address. You can read Stat Counter’s Privacy Policy here https://statcounter.com/about/legal/

We may also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including but not limited to; Facebook will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

More information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

However if you are still looking for more information then you can contact us through one of our preferred contact methods:

Email: julie@oakgrove.com.au

Phone: +61 2 64932036

Privacy Policy

Cookie Policy

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Phone: 02 64932036

Email: info@oakgrove.com.au


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