Customer Comments
Here at Oak Grove Alpacas we strive to offer you the best quality alpaca inspired products, as well as a variety of alpacas that are honestly described & we believe value for money.
These customer comments are listed to assure new customers they can do business with us with confidence.
We offer you the best in Customer Service.
We welcome your feedback, so always feel free to contact us.
We guarantee that any alpaca you purchase from us will not turn out to be anything less than what we describe it as.
We offer full fertility guarantees with all our breeding stock & offer free remates if you don�t receive a live cria from any purchased pregnant female, or from a service from one of our stud males.
For all our alpaca shop products, we offer a full money back guarantee.
Alpaca Females Purchase
After making initial enquiries with a short list of breeders I found the customer service provided by Julie at Oak Grove Alpacas to be prompt and informative.
My breeding goals are aligned with Oak Grove breeding goals.I immediately felt there was a connection with Julie and Peter and our breeding philosophies.
During our visit to inspect the alpacas Julie conducted a free Workshop for us which was instructive, and further reinforced our decision to purchase our first alpacas from Julie and Peter.
We have been delighted with the follow up service to date. We decided to agist our alpacas at Oak Grove Alpacas for a lengthy period to build our herd prior to moving to our farm. Julie and Peter ensure we are kept up-to-date about our alpaca's progress via email updates and photographs too!
June 2009
Web Site Comment
"I am in the throws of investigating Alpacas and reading everything I can get my hands on and just wanted to tell you a couple of things. Firstly, your page on starting in Alpacas was one of the best I have read. It really summarises things well without an excessive amount of reading and yet covers all the basics.
Secondly, after all my research to date I have started to form my own views on what I would want to achieve in a breeding plan. I was pleased to see so much of what I have ascertained reflected in your plans - it means that I am on the right track! Thank you for sharing this information."
March, 2008
J. Collins, NSW
Alpaca Shop Purchase
December 2008
C. Hall - Somadale Alpacas SA
Alpaca Females Purchase
"I purchased my first breeding girls from Oak Grove Alpacas in 2006. As a novice to the world of Alpacas I have really valued the information and assistance provided by Julie from Oak Grove, from the time of purchasing the girls to the present date. I never hesitate to pick up the phone and chat with Julie if I need guidance on any alpaca related issue, it's like talking to a friend"
June, 2007
J.Harrison - Kanangara Alpacas VIC
Alpaca Rug Purchase
"I received the rug yesterday at work and opened it last night.WOW - it is just beautiful - better than what we were expecting.
Thank you so much for providing such a wonderful product.I absolutely love it."
May 2008
N. Green - Sydney NSW
Alpaca Shop Purchase
"Just sending you a thank you for all the items you sent!
The Cria Coats look GREAT!
Everyone liked the Christmas cards.
The Sign looks good on the smaller entry gate.
Had so many comments on the ALPACA PENDANT! Love it!!
I made your SHORTBREAD RECIPE Using the ALPACA COOKIE CUTTER.
They came out perfect.
I filled a lovely tin of cookies and gave them to our friends on Christmas Eve.
They were thrilled with them!!!! Great idea!"
December 2008
D. Durant - Alcatraz Alpacas WA
Alpaca Shop Purchase
"I have bought a couple of the silver alpaca jewellery (pieces). They are beautiful pieces, like nothing I have seen before. I also get a lot of compliments about them. I own alpacas so I am very passionate about them and having this jewellery shows everyone just how much I love them. Thank you for your wonderful online site."
February 2009
D. Norris - Corrigan WA
Alpaca Stud Logo Design
"Thank you very much for all your efforts, I am still most impressed with how you have been able to grow a theme from a seed in our heads and capture it in such a pleasing and accurate portrayal of our little idea"
June 2008
Deb Smith - Shangrilah Alpacas NSW
Alpaca Wethers Purchase
"We have never had alpacas before, but since buying some from Oak Grove Alpacas we have had so much help to learn about them & their care.
The support has been most extraordinary"
October, 2006
Mrs R. Uren - Wolumla, NSW